Last updated: 8 November 2026
This privacy policy explains how Man Van London (“we”, “us”) collects and uses your personal data when you use manvanlondon.uk, request a quote or book a move with us. We are the data controller for this information.
Who we are
Man Van London, 1A Green Lanes, Harringay Ladder, London N8 0RD. Email: info@manvanlondon.uk. Phone: 07449 528307.
What data we collect
- Contact details you give us: name, phone number and email address.
- Move details: collection and delivery addresses or postcodes, moving date, property size, access details, and descriptions or photos of items.
- Messages you send us by phone, email, WhatsApp or our website forms.
- Booking and payment records needed for accounting.
- Basic technical data when you visit the website, such as IP address, browser type and pages visited, collected through cookies and server logs.
How we use your data
- To give you a quote and arrange your move (to take steps before entering into a contract, and to perform the contract).
- To contact you about your booking, including on the day of your move.
- To keep financial records and meet tax and legal obligations (legal obligation).
- To respond to enquiries and complaints, and to improve our service and website (legitimate interests).
We do not sell your personal data and we do not use it for unsolicited marketing.
Who we share it with
We only share your data where needed to deliver our service: with our own crew, with service providers who host our website and email, with our accountants and insurers, and with authorities where the law requires it. These providers process data only on our instructions.
How long we keep it
We keep quote enquiries that do not lead to a booking for up to 12 months. We keep booking and financial records for up to 6 years to meet UK tax requirements. After that, data is securely deleted.
Cookies
Our website uses essential cookies to work properly and may use analytics cookies to understand how visitors use it. You can control cookies through your browser settings.
Your rights
Under UK GDPR you have the right to access your data, ask us to correct or delete it, restrict or object to how we use it, and ask for a copy to transfer elsewhere. To use any of these rights, email info@manvanlondon.uk. We will reply within one month.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.